Terms

Last Updated: March 2025

Welcome to MillTree Studio! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our woodworking products. By accessing this website and/or purchasing from us, you agree to be bound by these terms.

  1. General Terms
  • By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to update or change these Terms at any time without prior notice.
  1. Products and Orders
  • All products are handcrafted, and slight variations in wood grain, color, and finish may occur.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent transactions.
  • Prices are subject to change without notice.
  1. Payments
  • We accept payments via Payal and Cards.
  • Orders will not be processed until payment is received in full.
  • We use secure third-party payment processors, and we do not store ANY  payment information.
  1. Shipping and Delivery
  • Delivery times vary based on location and product availability.
  • We are not responsible for delays caused by delivery carriers.
  • Customers are responsible for providing accurate delivery information. Incorrect details may lead to additional charges.
  1. Returns and Refunds
  • We accept returns within 30 days of delivery if the product is in unused condition.
  • Customised or personalised items are non-refundable.
  • Refunds will be processed once the returned item is received and inspected.
  1. Warranty and Liability
  • Normal wear and tear or damage caused by misuse are not covered under warranty.
  • We are not liable for any damages or injuries resulting from improper use of our products.
  1. Intellectual Property
  • All content on this website, including images, text, and logos, is the property of MillTree Studio and may not be used without permission.
  1. Privacy Policy
  • Your personal information is handled in accordance with our Privacy Policy.
  1. Contact Information

For any questions regarding these Terms, please contact us at john@milltreestudio.co.uk